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Damage Control

HOME HAZARDS: Preventing Damage Exploited by Services.

Damage Control is defined as: Action taken to limit the damaging effects of an accident or error. In this context, we are referencing the control of potential damage by the homeowner. Of what kind of hazards should the homeowner be aware? And how can damage be avoided altogether?

HOME HAZARDS:

ROOF:

  • Loose Shingles and Roof Damage. Cleaning a roof in disrepair can lead to Roof Rot, as well as interior mildew and mold growth.
  • Non-functioning (full, broken, unsecure) Gutters. Roof solution leaks lead to damaged landscaping. Grime Fighters reclaims ALL of our roof solution. Damaged gutters inhibit or prevent this process.

SIDING:

  • Gaps. Where siding is not properly overlapped, Powerwash solution can leak behind these areas.
  • Waterproof Outlet Covers. Deteriorating gaskets no longer seal the cover, protecting it from water. Outlet covers in disrepair can cause electrical damage.

FLATWORK:

  • Loose or Broken Concrete/Sidewalks. Deterioration or cracks can be accentuated by Flat Surface Cleaning.

WINDOWS:

  • Broken Seals/Gaskets cause leaking into windowsills and walls.
  • Damaged glass can create fogging.
  • Brittle screens may not hold up to cleaning, and could even become a safety hazard to technicians.

DAMAGE AVOIDANCE:

According to the website msba.org, there are “5 Rules for Damage Control.”

  1. TELL THE TRUTH. “…if you don’t tell the truth, you’ll lose credibility…”
  2. TELL IT FIRST. “If you don’t, someone else will.”
  3. TELL IT ALL. “The more you can tell of your story, the more you’ll control it.”
  4. TELL IT FAST. “The world moves at the speed of Twitter…to protect your reputation, you must move with it.”
  5. TELL IT TO THE PEOPLE WHO MATTER MOST. “A person…should care most about the people who really care.”

In short, if you are aware of any neglect or damage to your home, honesty is the best policy. Better still, would be to TAKE ACTION and address an area of neglect or damage BEFORE scheduling a service. This gives the homeowner peace of mind by doing their part, giving a service company peace of mind, so they can do theirs.

As a last resort, our Grime Fighter Technicians are trained to recognize and point out these areas of potential hazard prior to the service. It is the homeowner’s responsibility to have the house in good repair before we come. As listed in Grime Fighters Terms & Conditions, we are NOT RESPONSIBLE for any damage to the home due to disrepair. Our 100% SATISFACTION GUARANTEE comes from within the quality of our work, not damage from neglect.

Grime Fighters takes great care when it comes to your home. When kindness is coupled with honesty, it reaps a far better outcome for all.

COMMON MISTAKES HOMEOWNERS MAKE WHEN SCHEDULING WORK

“Time is Money”…

Spring has arrived and outdoor maintenance is in full swing. Budding plants and trees renew our spirit with eagerness to clean and beautify our homes. With so many things to be done, each homeowner decides which tasks to do themselves, and which to hire out to a professional. Keenly anticipating outdoor cookouts and gatherings after what feels like the longest two years spent isolating, we may think that it would be most efficient to schedule all such work at once. To a homeowner, it would seem ideal to have everything done in one day, so that tasks do not linger, or go undone. However, it is exactly this “efficiency” which actually proves contradictory, counterproductive, costly, and in many cases, unsafe. Why the problem?

Landscapers, Painters, and House Cleaners do not mix with Pressure Washing and Window Cleaning Services.

Most professional services use large trucks from which they obtain their equipment. Some of this equipment requires long hoses which must be reeled out onto your property, proving a trip hazard. Many professionals use long ladders which must be carefully carried so as not to prove a hazard to other humans, plants, or property. Solvents may be used which may be harmful to new landscaping, or be hazardous to other workers. Heavy trucks may roll over hoses of other companies, causing damage or breakage, costing time and money. In many areas, parking multiple professional service vehicles presents a logistic problem, preventing work to be done. Not to mention the fact that it is counterproductive to schedule moisture (humidity) creating jobs with jobs which require dry conditions, such as mulching and painting. Also, there is the matter of safety, not just in the amount of people working on or in your home, many of which will be focused on their own work, not on the potential hazards around them, including COVID.

From a homeowner’s perspective, this may all seem very convenient, to have a ‘one and done’ mentality. However, it is not convenient for ANYONE, especially the homeowner, when jobs must be rescheduled due to conflict of time, space, efficiency, or safety, or worse still, to be cancelled altogether. All it takes is a little consideration and communication so that each homeowner’s needs may be met in a safe and efficient manner.

Very often, when these principles are ignored, the homeowner is the one who loses out, being unable to be rescheduled in a timely fashion. It is also frustrating for workers, attempting to do their job, having to spend many hours negotiating between the homeowner and the other contractors, instead of efficiently working. This costs companies time and money, when such could be avoided by honest disclosure from the homeowner.

What can you do?

Benjamin Franklin said, “Time is Money”. At Grime Fighters, we respect both your time and your money. We appreciate when our customers reciprocate that respect. When scheduling your Pressure Washing and Window Cleaning Services, it is important to communicate with our Office Manager what other services you may have scheduled the same day, and what time frame they will occupy. This positive, pro-active communication enables us to meet your needs and dynamically function so as to build a stronger community relationship.

The Grime Fighter Team looks forward to rejuvenating your home this Spring!