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Economizing is a Community Mentality (Buy Local, or Bye, Local)

How you can economize by supporting local business.

The definition of economize is: to spend less; reduce one’s expenses. Economizing means: to practice economy; avoid waste or extravagance. Economizing is on everyone’s mind. When it comes to economizing around your home, reducing one’s expenses of home includes heating and cooling, as well as repair or replacement due to hastened degradation by elements or neglect.

A regularly maintained home by a local business supports economizing by keeping your home clean, therefore lowering potential for damage, degradation, and wasted energy. Instead it actually saves you money in the long run by reducing energy costs, repairs, allergens, accidents, and time and money spent endeavouring a more short-sighted plan of DIY. What is more, supporting your local business to clean and maintain your home means you have professionals trained to identify any potential problem areas around your home that might otherwise be missed.

Why support Local Businesses? Local businesses depend on community support to thrive. And these businesses take seriously the responsibility to care for the needs of their community. Such reciprocity feeds the community, keeping it strong and stable, providing jobs and personalized customer care.

Modern, but not Austere: For example, when my husband and I first married we lived across from a modest hardware store, owned and operated by two brothers. It was a delightful little store, the older gentlemen so eager to assist us with any question or issue we had. Sadly, that time came to an end. Replaced by warehouse style stores designed to save you a buck or two, what is gained in square-footage-supply and demand is lost in customer service and knowledge. Most queries for assistance end in blank stares and shrugged shoulders. Maybe it doesn’t seem like a big deal in the midst of the information age, where a few google taps or alexa-proddings get you an instantaneous answer. But here is the tricky part: the broader knowledge of old school trade and service men has been denigrated to an inferiority to plastic and ones and zeros. Now, this requires extra time learning about the issue behind the DIY. If something goes wrong, its back to the drawing board (or google search). This is NOT the definition of economizing, or of avoiding waste.

If that sounds exhausting, we’re here for you. As a local business in the Lehigh Valley, we take pride in providing our customers community support by professional and friendly service, knowing that we, likewise, are supporting other local businesses of the Lehigh Valley. While we use modern equipment, tools, and practices, we won’t sacrifice the old-school-principles of kindness and professionalism. We are your neighbours, after all.

At Grime Fighters, we delight in giving back to our community. That’s why, for the month of August, we are offering our SUMMER BLOWOUT SPECIAL. Any service booked by August 31st but scheduled for September or October, will receive 15% OFF!

If you’ve already benefited from our services, you can still support our local business. In fact, according to signpost.com, “referrals count for 82% of new business growth and 92% of consumers trust referrals from people they know.” So if you are not currently in need of our services, you are currently in the know.

Support our local business by:

  1. Referring us to friends and family
  2. Supporting us on social media and online, and
  3. Leave a positive review with google.

These small gestures go a long way in building up local business and that means more savings for our customers. Economizing is a community mentality.

Making Amends

Using Negative Feedback to Make a Positive Change.

Nobody enjoys criticism. But constructive criticism can be helpful and transformative if it is 1) Valid, and 2) Honest. As a service company, we rely heavily on feedback to keep our finger on the pulse of the company. We ourselves must be open and honest to that feedback. While the majority of feedback IS POSITIVE, certainly, there are times that there is NEGATIVE feedback.

We so appreciate when that customer reaches out to us so that it can be a learning experience, or even better, a situation rectified by education and returning to satisfy the said issue. When a customer is not short-sighted so as to just air out their complaint in public forum, it can be a powerful force for good. It shows patience and faith and justice when an unsatisfied customer gives us an opportunity to MAKE AMENDS, to learn where we can improve, both in the service being provided, and in customer service.

This kind of feedback allows us to grow and improve as a company. It also serves to build a stronger community relationship by allowing each other the dignity to be human, to have a voice, to learn and grow together. As one customer recently stated: “You have taken a onestarexperience and turned it into a fivestarexperience.”

We so appreciate opportunities like these which help us to maintain our high standards as a company, and to maintain our five-star-quality rating.

When Is Fast Too Fast?

In a Post-Pandemic world, we may find ourselves living with one finger on the panic button, leaving us in a constant mindset of hurry. Or, we may have settled into the polar end of complacency and apathy. Life extremes have created an air of instant gratification, live for now mentality.

Marketing has exploited this trend with such catch phrases as “Express Overnight Shipping”, “While Supplies Last”, “Get Rich Quick”, “One Time Offer”, “Act Now”. Each of these phrases is designed to trigger a response. It sends a panic signal to our brain, triggering action without thinking…also known as Fear Of Missing Out.

Patience is a quality that has become somewhat of an endangered species. Panic and instant gratification can strip life of the ability to exercise patience, the ability to STOP, THINK, BREATHE, and to make a good decision that benefits more than oneself. As one quote says: “Patience is not the ability to wait, but the ability to keep a good attitude while waiting.” Waiting with a good attitude…a quality that takes practice, but benefits many.

In commerce, we are uber-aware of the constancy of supply and demand. Unfortunately, some businesses exchange supply and demand for safety. Instant gratification for consumers somehow eclipses the human element of supply or service. When risks like these cost human lives it is worth evaluating the standards which are thrust aside for the deadline or the dollar.

As Grime Fighters endeavours to be an ever safety-conscious company, questions may be raised about the quality and efficiency of our work. With a safety first policy, some jobs may seem to take longer then necessary, whereas others may seem to be hastily done. Some work may have circumstances which require special attention whereas other jobs may be straightforward. Also noteworthy is the safety of the technicians as they go about their work.

Recent customer feedback has expressed concern over how quickly some work has been accomplished. We’ve heard your feedback and we have implemented systems to ensure we spend the appropriate time relevant to the job. Also, our crew has doubled from last year, so many jobs take half the time as in previous years. These qualifiers can reassure you that you are getting the high quality service that you expect. We appreciate the patience of our customers as we grow and improve as a company. Know that our touchstone is that we will NEVER replace PRODUCTIVITY, MONEY, or SPEED for SAFETY. This should also reassure our customers that we take very seriously the quality of work that affects your home.

We are positive that our efforts in having a bigger-picture standard will serve to strengthen our company and our community.

COMMON MISTAKES HOMEOWNERS MAKE WHEN SCHEDULING WORK

“Time is Money”…

Spring has arrived and outdoor maintenance is in full swing. Budding plants and trees renew our spirit with eagerness to clean and beautify our homes. With so many things to be done, each homeowner decides which tasks to do themselves, and which to hire out to a professional. Keenly anticipating outdoor cookouts and gatherings after what feels like the longest two years spent isolating, we may think that it would be most efficient to schedule all such work at once. To a homeowner, it would seem ideal to have everything done in one day, so that tasks do not linger, or go undone. However, it is exactly this “efficiency” which actually proves contradictory, counterproductive, costly, and in many cases, unsafe. Why the problem?

Landscapers, Painters, and House Cleaners do not mix with Pressure Washing and Window Cleaning Services.

Most professional services use large trucks from which they obtain their equipment. Some of this equipment requires long hoses which must be reeled out onto your property, proving a trip hazard. Many professionals use long ladders which must be carefully carried so as not to prove a hazard to other humans, plants, or property. Solvents may be used which may be harmful to new landscaping, or be hazardous to other workers. Heavy trucks may roll over hoses of other companies, causing damage or breakage, costing time and money. In many areas, parking multiple professional service vehicles presents a logistic problem, preventing work to be done. Not to mention the fact that it is counterproductive to schedule moisture (humidity) creating jobs with jobs which require dry conditions, such as mulching and painting. Also, there is the matter of safety, not just in the amount of people working on or in your home, many of which will be focused on their own work, not on the potential hazards around them, including COVID.

From a homeowner’s perspective, this may all seem very convenient, to have a ‘one and done’ mentality. However, it is not convenient for ANYONE, especially the homeowner, when jobs must be rescheduled due to conflict of time, space, efficiency, or safety, or worse still, to be cancelled altogether. All it takes is a little consideration and communication so that each homeowner’s needs may be met in a safe and efficient manner.

Very often, when these principles are ignored, the homeowner is the one who loses out, being unable to be rescheduled in a timely fashion. It is also frustrating for workers, attempting to do their job, having to spend many hours negotiating between the homeowner and the other contractors, instead of efficiently working. This costs companies time and money, when such could be avoided by honest disclosure from the homeowner.

What can you do?

Benjamin Franklin said, “Time is Money”. At Grime Fighters, we respect both your time and your money. We appreciate when our customers reciprocate that respect. When scheduling your Pressure Washing and Window Cleaning Services, it is important to communicate with our Office Manager what other services you may have scheduled the same day, and what time frame they will occupy. This positive, pro-active communication enables us to meet your needs and dynamically function so as to build a stronger community relationship.

The Grime Fighter Team looks forward to rejuvenating your home this Spring!

Planting Community Seeds…

“You cannot stop the death that comes in the winter nor the life that comes with the summer. You can contribute your intelligence and will to the intelligence and movement of a dynamic larger than you. You can plant the seed that will sprout in the spring. You can lay the foundation for a different winter to come after the summer that has yet to arrive. You can only do this for yourself.” -Gary Zukav

We readily acknowledge that we cannot control the dynamic of the changing seasons… how autumn softly lulls us into the sleep of winter. But we also acknowledge the dynamic of being a part of something bigger than us as individuals. At Grime Fighters, we recognize that we are part of a whole. Without our loyal customers, we could not contribute our intelligence and will into the dynamic of our community. And just as the seasons change, our customers’ needs change.

While freezing temperatures may temporarily limit the amount and type of work we do, we by no means stop working. During Winter, Grime Fighters is still working behind the scenes to provide for you, our customer, with improved quality and effort. This is an ideal time for us to ‘plant the seed’ for Spring, making repairs and improvements on our Rig and Equipment, utilizing our maintenance portal, to provide a systematic check for parts, readying our team for Spring.

As we approach the slow season of January, February, and March, we will have reduced cleanings. All outdoor work is weather and temperature dependent, working only above 37 degrees Fahrenheit. Therefore, bookings are made only one week in advance.

Work that can be scheduled during this time:

INTERIOR WINDOWS

CHANDELIER CLEANINGS

HOUSE WASH *above 37F

GUTTER CLEANING *above 37F

FLAT SURFACE CLEANING *above 37F

All Exterior Window Cleaning and Roof Cleaning will be postponed to Spring.

We wish to thank our community for a successful 2021 season! Thank you for your patience and persistence in these challenging times. We look forward to continuing our dynamic relationship together, improving and contributing to a better, cleaner community.

“Paying It Back” is Better Than “Paying It Forward”

Why Paying It Forward May Not Be Enough…

We’ve all heard the expression of “Paying it Forward”, which carries the idea of a random kindness with no attachment. It may do some good, but the anonymity carries a vacancy. What has real longevity is connection, community, and genuineness. “Paying it Back” has power to build relationships.

As a local business that prides itself on helping our neighbors to have cleaner, safer homes, we feel a community responsibility to do our part to educate our neighbors and support those who give back to us. October is NATIONAL FIRE PREVENTION MONTH, so it is important to know how we can practice fire safety in our homes and at our workplace, while supporting our community. What are common fire dangers, and how can we avoid them?

6 DANGERS

  1. NO WORKING SMOKE ALARMS. 3 OF 5 HOME FIRE DEATHS RESULT FROM NO ALARM.
  2. LESS THAN 50% OF HOMEOWNERS HAVE AN ESCAPE PLAN.
  3. CARBON MONOXIDE (CO) IS THE #1 CAUSE OF ACCIDENTAL POISONING IN THE U.S.
  4. LESS THAN 50% OF HOMEOWNERS HAVE CARBON MONOXIDE ALARMS.
  5. 60% OF HOMEOWNERS DO NOT TEST THEIR ALARMS MONTHLY.
  6. THE #1 CAUSE OF HOME FIRE: UNATTENDED COOKING.

PRACTICING SAFETY

AT HOME:

  1. INSTALL SMOKE ALARMS ON EVERY LEVEL OF YOUR HOME, INCLUDING INSIDE AND OUTSIDE BEDROOMS, KITCHENS, AND BASEMENTS.
  2. TEST ALARMS MONTHLY, REPLACING BATTERIES AS NECESSARY.
  3. HAVE A FIRE ESCAPE PLAN. PRACTICE 2 TIMES A YEAR. IT DOESN’T NEED TO BE ELABORATE. EDUCATE CHILDREN HOW TO SAFELY EXIT THE HOME.
  4. IF THERE IS A FIRE: GET OUT, STAY OUT, CALL FOR HELP.

AT WORKPLACE:

  1. REPORT ELECTRICAL HAZARDS SUCH AS FAULTY OR BAD WIRING.
  2. DO NOT OVERLOAD OUTLETS OR CIRCUITS.
  3. DO NOT USE DAMAGED ELECTRICAL OUTLETS OR CORDS.
  4. ENSURE PROPER STORAGE OF FLAMMABLE MATERIALS.
  5. KEEP COMBUSTIBLES AWAY FROM ELECTRICAL EQUIPMENT.

The best way to practice fire safety is to take seriously the responsibility to keep our homes, families, and communities safe from hazards. But more than that, we can support those who put their lives on the line to keep us safe in times of emergency. Pay it Back to those volunteering their time for us. To quote LOWER MILFORD FIRE COMPANY, “We’re neighbors helping neighbors.”

Even the smallest donations can make a difference. Support your local fire company.

Changes

What you need to know about changes.

To say the last two years have been inundated with change would be an understatement. While the Pandemic incited many shifts in how we live and work, we have grown and shifted with those changes. We’ve learned a lot about safety and prevention. We’ve also learned about supporting each other, and our communities.

Grime Fighters has seen its own changes, and has safely supported the needs of our growing communities, namely, the Lehigh Valley. In fact, the 2020 Census reports a 6% growth of the county since 2010. And, according to Zillow, the last two years in the Lehigh Valley have seen a housing boom, with 2021 predicted to see the most home sales in a single calendar year, at 6-8 million! These changes together have surged property values, prices up 13% over 2020. Even still, this rapidly moving market averages home sales within 7 DAYS!

What does that mean for you? If you are planning to list your home and want to maximize the potential list price, time is of the essence to take care of any outside maintenance. With just a 7 day potential selling window, chances are there will not be time to schedule cleaning that will benefit your curb appeal ($$$) after you list your home.

Or perhaps you fall into the category of those who have recently moved into the Lehigh Valley. Why not give your home a clean slate, ensuring the protection of your investment? With autumn’s arrival, as well as increased storms due to changes in our climate, your home needs more care and attention. Rain, wind, and falling leaves means your gutters are working overtime. Scheduling a professional Gutter Cleaning NOW prevents your home from taking a beating this season. With storm and flood damage on the rise in our expanded community, including Bucks and Montgomery, it is wise as a homeowner to do as much as possible to protect your home now.

Gutter Cleaning is NOT just about cleaning your gutters. It is also about preventing mold entering your home, as well as protecting your roof, siding, foundation, essentially, the structure of your home. Even your yard and landscaping can suffer from clogged gutters, once again, affecting curb appeal and property value. The real cost here is NEGLECT.

So make a positive change. Choose Grime Fighters for your next Gutter Cleaning. Mention this BLOG for a 10% discount on GUTTER CLEANING scheduled in NOVEMBER.

The Grime Fighter Team is eager to help you!